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EasyCityPass

Frequently Asked Questions (FAQs)

About EasyCityPass

The EasyCityPasses Berlin & Vienna offer free public transportation and discounts at our tourist discount partners. Whether you are visiting for a day, a weekend, or a week, the EasyCityPass is your most convenient and best travel companion.

A ticket for public transport and discounts at countless partners from gastronomy, culture & museums, shopping, fun & action, and nightlife. The advantages are countless.

We offer a variety of unforgettable travel experiences within Berlin and Vienna. After choosing us as your city pass ticket, you will receive unlimited use of public transportation and discounts from incredible attractions and events in various cities from guided tours, hop-on hop-off tours, water activities, nighttime activities, and gastronomy experiences within our provided cities.

Customers who book through GetYourGuide, Booking.com, Headout, Musement, Expedia, etc. will receive a voucher as proof of booking. The voucher contains all the information you need to know to use your EasyCityPass. You will need to exchange this voucher for a ticket before traveling. You can find all the exchange points here.

For most discount partners, it is sufficient to present your valid EasyCityPass. Please be sure to announce it before ordering (in the restaurant) or directly at the checkout, so that there are no misunderstandings.

EasyCityPass Berlin

You decide how long your EasyCityPass Berlin is valid! You have the choice between 48h, 72h, 4 days, 5 days, or 6 days.

Once validated (before the first trip or claiming a discount), you can travel as often as you like on public transport (U-Bahn, Tram, Bus, S-Bahn, BVG ferry).

Mobile and online tickets do not need to be validated, as they automatically entitle you to use them from the start time you set.

The Berlin AB tariff zone covers the city center including the main train station. The Berlin ABC tariff zone covers the city center including the main train station, BER Berlin Brandenburg Airport, and Potsdam.

Although there is no family ticket, children under the age of 6, stroller, luggage and a dog can be taken for free. In addition, with the EasyCityPass Berlin, one adult can bring along up to 3 children to 14 years free of charge.

The EasyCityPass Berlin is available at the following points of sale:

All S-Bahn Berlin and DB Regio ticket vending machines and points of sale in the Berlin ABC tariff zone.
Berlin Brandenburg Airport (BER): Vending machines & DB Regio customer center
Central Station: Vending machines, sales points of the S-Bahn Berlin and DB Regio in the DB Travel Center
Online store of the S-Bahn Berlin, DB Navigator (regional offers - VBB), as well as the BVG ticket app
And at numerous tourist online portals (including Booking.com, GetYourGuide, Musement, Klook, Headout)

Of course, you can also order the EasyCityPass Berlin online via the EasyCityPass Shop.

The EasyCityPass Berlin includes numerous discount partners from the areas of sightseeing, culture, and gastronomy. But also shopping, fun and action and the famous Berlin nightlife are not neglected.

You can find an overview of all partners in our current flyer or on our partner overview page.

The pre-reservation of tickets with a valid partner discount is only possible if you already have an EasyCityPass Berlin. During your reservation, you indicate the keyword EasyCityPass Berlin as well as at the pickup with your order number to get the discount. There are different rules for individual partners, but these are then noted on our website.

An overview of all current public transport prices in our tickets can be found in our PDF.

EasyCityPass Vienna

The EasyCityPass Vienna is valid from the specified date and time and is also available as an e-ticket.

With the EasyCityPass Vienna, you can use all public transport in Vienna (core zone 100) for 24 hours, 48 hours, 72 hours, or 1 calendar week (weekly ticket valid from Monday 00:00 to the following Monday 09:00).

The EasyCityPass Vienna is only valid in the core zone of Vienna (zone 100) for all S-/U-bahns, streetcars and buses. If you want to take the S7 to/from the airport, you need to buy a connection ticket (1,90 € - prices subject to change). The connection ticket is valid from the core zone border (Schwechat station).

No, there is no classic family card, but as a user of the EasyCityPass Vienna, it is possible to take a child under the age of 15 for free. Alternatively, this also applies to a dog.

You can purchase the EasyCityPass Vienna at the following points of sale:

At all information and ticket offices, as well as all vending machines of Wiener Linien
At all ticket counters and vending machines of ÖBB
Vienna Main Station: Vending machines, information, and ticket offices of Wiener Linien and ÖBB
Airport: ÖBB ticket counters and vending machines
at numerous online tourist portals (e.g. Booking.com, GetYourGuide, Musement, Klook, Headout)

The EasyCityPass Vienna can be purchased via the EasyCityPass online shop, via the online shops of Wiener Linien and ÖBB, as well as via their apps.

The EasyCityPass Vienna includes partners from the areas of sightseeing, culture, and gastronomy. A detailed list can be found on the back of our flyer.

* Please note that partner changes in the print advertising material can only be taken into account in the respective subsequent edition and therefore, in case of doubt, the category overview on our website may be more up-to-date than the flyer.

The reservation of tickets with a valid partner discount is only possible if you already have an EasyCityPass Vienna. During your reservation please enter the keyword EasyCityPass Vienna and pick it up with your order number to receive the discount. There are different rules for individual partners noted on our website.