How To Exchange Your GetYourGuide Voucher
You’ve purchased a GetYourGuide voucher and would like to trade it for an EasyCityPass or a CityTourCard Munich? No problem! Find your nearest voucher exchange point below to make the exchange.
EasyCityPass Berlin
Please note: Due to short-term staff absences, the opening hours of the customer centers may change. You can find the latest information on the S-Bahn website.
ALEXANDERPLATZ STATION
Location:
DB Reisezentrum / DB Travel Centre (S-Bahn Counter)
Hours:
Monday – Friday: 8.00 am – 7.00 pm
Sunday/Bank Holiday: 9.00 am – 6.30 pm
BERLIN HAUPTBAHNHOF
Location:
DB Reisezentrum/DB Travel Centre (S-Bahn counter)
First floor (GB) / Second floor (US)
Hours:
Monday – Saturday: 7.00 am – 9.00 pm
Sunday/Bank Holiday: 7.00 am – 9.00 pm
FRIEDRICHSTRASSE STATION
Location:
S-Bahn Customer Centre (Kundenzentrum)
Entrance Friedrichstraße
Hours:
Monday – Friday: 8.00 am – 8.00 pm
Sunday/Bank Holiday: 9.00 am – 6.30 pm
BERLIN OSTBAHNHOF
Location:
S-Bahn Customer Center Ostbahnhof
Opening hours:
Monday – Friday: 08.00 am – 8.00 pm
Saturday/Sunday/Bank Holiday: 07.00 am – 9.00 pm
BERLIN ZOOLOGISCHER GARTEN
Location:
S-Bahn Customer Center Zoologischer Garten
Opening hours:
Monday – Friday: 08.00 am – 8.00 pm
Saturday/Sunday: 09.00 am – 6.30 pm
CityTourCard München
MUNICH AIRPORT
Location:
DB Travel Center Munich Airport
Central area level 03
Hours:
Monday – Friday: 7.30 am – 9.00 pm
Sunday/Bank Holiday: 8.30 am – 6.30 pm
MUNICH HAUPTBAHNHOF
Location:
S-Bahn Customer Center
Central station (1st floor). Access at platform 25/26, exit Arnulfstraße
Hours:
Monday – Friday: 7.00 am – 8.00 pm
Sunday/Bank Holiday: 9.00 am – 6.00 pm
Methods of Payment:
Cash, EC card, VISA, Mastercard
